These results are based on a survey of 1560 respondents in the Jabodetabek area, measuring the quality of the services of several industries, namely hospitals, dealership network, airline, finance, motorcycle and car loans, life insurance, bank and mobile operator. This survey is not limited to "service excellence" but also "trusted care" which is more oriented to providing solutions and building strong relationships with customers.
"Thank you to all the communities and customers loyalty and confidence in Toyota products. It really is something you are proud for us, "said Widyawati Sudigdo, General Manager Marketing & Customer Relations Planing TAM in her official statement.
Until now, Toyota has 227 dealerships, increased 2 percent from a year ago. Throughout 2012, Toyota plans to add 48 new dealerships throughout Indonesia.
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